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EU261 Compensation Claim Against Austrian Airlines

Generate a legally sound complaint letter to Austrian Airlines. Claim up to 600 EUR compensation for delays, cancellations or denied boarding.

Austrian Airlines Contact Details

Online Complaint Form

Open form

Postal Address

Austrian Airlines AG, Customer Relations, Postfach 100, 1300 Wien-Flughafen

Compensation Amounts for Austrian Airlines

Flight DistanceCompensationExample
Up to 1,500 km250 EURe.g. Berlin - Munich
1,500 - 3,500 km400 EURe.g. Frankfurt - Istanbul
Over 3,500 km600 EURe.g. Frankfurt - New York

Per EU Regulation 261/2004. Applies to delays of 3+ hours, cancellations or denied boarding.

How to Claim Compensation from Austrian Airlines

1

Enter Flight Details

Provide flight number, date and airports.

2

Describe the Problem

Select delay, cancellation or denied boarding.

3

Generate Letter

AI creates a personalised, legally sound letter.

4

Send Your Letter

Download the letter as PDF and send it to Austrian Airlines.

Frequently Asked Questions about Austrian Airlines

Am I entitled to compensation from Austrian Airlines?
Yes. If your Austrian Airlines flight was delayed by more than 3 hours, cancelled, or you were denied boarding, you are entitled to up to 600 EUR compensation under EU Regulation 261/2004.
How do I file a complaint with Austrian Airlines?
You can contact Austrian Airlines directly via email at customer.relations@austrian.com or through their online complaint form. Alternatively, we generate a legally sound complaint letter for just 9.99 EUR.
How long does Austrian Airlines take to respond?
Airlines must respond to complaints within 6 weeks. If Austrian Airlines does not respond or rejects your claim, you can escalate to the relevant national enforcement body or an alternative dispute resolution (ADR) entity.
Does EU261 apply to Austrian Airlines flights outside the EU?
EU261 applies to all flights departing from an EU airport, regardless of the airline. For flights arriving in the EU, it only applies if the airline is EU-based. Since Austrian Airlines is a European airline, most of their flights are covered.
What does the complaint letter service cost?
Our service costs a flat fee of 9.99 EUR per letter — no success fee, no hidden costs. For comparison: AirHelp charges 35% + 15% and Flightright up to 52% of your compensation.

Create Your Complaint Letter to Austrian Airlines Now

Flat fee 9.99 EUR — no success fee.

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Todas as informações são fornecidas sem garantia. Isto não constitui aconselhamento jurídico.